Quote
Jason in Enid
Complaining to a facebook face is completely useless. Facebook is purely an advertising OUTLET for the company, they don't look at anything people post to it. Companies hire people to run their social media and make sure they keep putting up blurbs and pics etc.so you keep seeing their name all day long. That person doesn't care if you don't like the detector, chances are the person running the ML facebook page has never touched a metal detector.
J,
You're wrong on that score. The Facebook side of things is run mostly in the Chicago office with some input from two other locations by Minelab personnel.
But you're right on the other score with current personnel not being at all familiar with detectors.
They laid off all the folks who [used know] detectors, including a person who was actively in charge of that side of things.
On the odd occasion I speak with both ex-personnel and active employees.
Frustration was / is always prominent in people's minds because it was so difficult to get anything done I.e. "Updates Etc"
But, rumour has it that might change?
We'll see.
That's precisely why the likes of "XP" and "Nokta/Makro" are "making hay" now because not only do they listen to Customers, they bring about changes and improvements quickly.
XP have just opened a brand new factory and are planning some great things with the "V4" update Coming Soon.
Good Hunting
Des D